LOMBOK RENTALS INDONESIA
Frequently Asked Questions
Straight answers from our published Terms & Policies.
What is the minimum age?
21 years old.
What documents do I need?
SIM A or International Driving Permit, KTP or Passport, flight details, and accommodation booking confirmation.
What is the cancellation policy?
≥7 days: 100% refund · ≥72 hours: 50% refund · <72 hours: non-refundable (including DP). Full details on the Cancellation Policy.
What is the insurance excess?
Up to IDR 3,000,000 per incident. No admin fee | No per panel fee. See Insurance Policy.
Is fuel included?
Self-drive: not included — return same level. With-driver rates include fuel.
Where can I drive?
Lombok Island only. Inter-island use needs written approval and may carry additional charges.
When is the security deposit collected?
At handover (not online), depending on vehicle category.
How do I book?
WhatsApp +62 819-1084-4250, website booking, or Contact.
